When sewage backs up in a Hicksville property, the cleanup has to be done correctly from the first step. Incomplete containment, improper material disposal, or skipped sanitization steps leave biological contamination in the structural materials — creating an ongoing health risk long after the visible mess is gone.
📞 Call +1-844-499-0972 — Hicksville Sewage ResponseSewage cleanup in Hicksville is not a standard water damage job. The contamination levels, regulated disposal requirements, containment procedures, and sanitization standards that apply to Category 3 events are fundamentally different — and using a company without specific Category 3 training and equipment leaves your property and your household at risk.
COS Water Damage Restoration's Hicksville sewage cleanup crew operates under IICRC S520 standard — the industry's governing protocol for Category 3 contaminated water remediation. This covers the specific containment requirements, the PPE standards that protect our crew from pathogen exposure, the material removal requirements (what can be safely dried versus what must be removed and disposed of as a regulated waste stream), and the multi-application antimicrobial sanitization protocol that must be completed before any structural drying begins.
Proper disposal is a regulatory requirement, not a premium upgrade. It's standard on every Hicksville job.
One application of sanitizer after a sewage event is not sufficient. Our protocol uses multiple applications with documented dwell times.
Sewage cleanup claims in Hicksville typically proceed under homeowner's policy coverage for drain backup and water damage. Our Hicksville coordinators are experienced with backup coverage riders and know how to document Category 3 events for claim approval. For commercial properties or clients requiring clearance testing, we coordinate third-party air quality and surface sampling after remediation to provide a written clearance certificate before reconstruction begins.
Here's what our certified Hicksville Sewage Cleanup crew handles on every job.
Containment is established before extraction begins. This is non-negotiable on every Hicksville sewage job.
Extracting Category 3 sewage water from a Hicksville property requires specific PPE — full protective suits, respirators rated for biological hazard, and disposable boots — for every technician in the contamination zone. We use dedicated contaminated-water extraction equipment that is not shared with standard water damage jobs and is properly sanitized between uses. After extraction, all materials that contacted Category 3 water and cannot be decontaminated to a safe standard — carpet, pad, standard drywall, fiberglass insulation, and any non-cleanable surface materials — are removed as regulated waste, bagged in approved containers, and disposed of under OH biohazard material regulations.
Sanitization happens before drying equipment is staged. This sequence matters.
Odor neutralization is a final treatment step, not a product sprayed at the end to cover incomplete remediation.
Most OH homeowner's policies cover sewage backup events under a backup coverage rider. Our Hicksville claim coordinators are familiar with the specific documentation that backup claims require — including the distinction between backup events (covered) and sewer line failures (may require separate coverage) — and build your claim file from the first day to match what your carrier's adjuster will look for. We file the claim, coordinate the adjuster visit, and follow the settlement through. You focus on your household; we handle the insurance.
One company from sewage backup to finished reconstruction. No coordination gap, no separate contractor handoff.


Call +1-844-499-0972 and a live Hicksville dispatcher answers — not a recording. Describe the situation; our dispatcher confirms the sewage backup details, dispatches the nearest Category 3-equipped crew, and confirms estimated arrival. Evacuate the affected area and prevent household members and pets from entering while we're en route.
Containment before contact. Source identified and addressed before cleanup proceeds.
After initial containment and source control, our Hicksville project manager assesses the full Category 3 contamination extent, identifies all materials requiring removal, and prepares a written Xactimate-based scope covering extraction, material removal, sanitization, structural drying, and reconstruction. You review the scope and the cost before any material removal or treatment begins. If insurance is involved, the claim is filed the same day.
From sewage event to finished property — documented, guaranteed, and handled by one company.



"When our basement drain backed up in Hicksville, I didn't realize I was dealing with a sewage event until the smell made it obvious. COS Water Damage Restoration arrived within the hour, set up containment before anyone entered the space, and explained the Category 3 protocols clearly — including why certain materials had to be removed and couldn't just be dried in place. They disposed of everything properly, treated all surfaces with a sanitization protocol I could actually track through each step, and filed the insurance claim the same day. The reconstruction brought the basement back completely. I feel good about the space now, and that was not a given after the event."
"The thing that stood out with COS Water Damage Restoration's Hicksville sewage cleanup team was the containment setup — I've seen other companies skip it or do it loosely, and you can tell they don't understand why it matters. This team had proper negative-pressure containment up before they extracted a gallon of water. The two-phase sanitization after material removal, the hydroxyl generator running during drying, the final surface swab coordination — this was a Category 3 remediation done to the actual standard, not a watered-down version of it."
"I've used general contractors for water damage before with mixed results. After calling COS Water Damage Restoration for a sewage event in Hicksville, I understand the difference between a certified Category 3 remediation team and a general restoration company that 'also does sewage.' The protocols aren't comparable."
COS Water Damage Restoration's certified Category 3 sewage cleanup team serves Hicksville and surrounding communities throughout OH. Call +1-844-499-0972 to confirm same-day service at your address.
Sewage contamination requires certified remediation — not a general cleanup crew. Call +1-844-499-0972 and our Hicksville Category 3 team responds fast, contains the event, and remediates to the standard that protects your household.
📞 Call +1-844-499-0972 — Hicksville Sewage Response24/7 Response · IICRC S520 Certified · Category 3 Protocols · Hicksville, OH